Service and Fee Policy

Clear service terms before the work starts.

This policy summarizes IVA pricing, minimums, travel terms, rush rates, payment expectations, and proposal requirements for five-ledger advisory, diagnostic, implementation, workshop, and support services.

Effective date: June 10, 2026

Hourly advisory and session minimums.

Hourly sessions are used when the scope is best handled as advisory, preparation, facilitation, or focused working time rather than a fixed-fee project.

Virtual Five-Ledger Advisory Call

$200/hour · 1-hour minimum

Payment is required before scheduling.

In-Person Five-Ledger Advisory Session

$200/hour · 2-hour minimum

Travel terms apply. Invoice required before confirmation.

Group, Executive, or Board Five-Ledger Session

$200/hour · 2-hour minimum

Invoice required before confirmation.

Extended Leadership Session

$200/hour · 3-hour minimum

Invoice required before confirmation.

Five-Ledger Workshop or Briefing

$200/hour

Preparation, delivery, and follow-up are billed hourly unless the event is priced as fixed-fee in a written proposal.

Fixed-fee and project services.

Fixed-fee work requires a written proposal or statement of work. Starting prices and standard ranges guide scope, but complex work is quoted by proposal.

Five-Ledger Value Snapshot

Starting at $3,000

Standard Illinois range: $3,500 to $5,000. Complex, public-sector, board-facing, or multi-stakeholder scopes are quoted by proposal.

Structural Diagnostic

Starting at $12,000

Standard Illinois range: $15,000 to $24,500. Complex, public-sector, statewide, or multi-function scopes are quoted by proposal.

Five-Ledger Implementation Sprint

Starting at $25,000

Standard Illinois range: $29,500 to $49,500. Expanded, statewide, public-sector, or enterprise scopes are quoted by proposal.

Full Five-Ledger Value System Implementation

By proposal

Scope, timeline, deliverables, and payment terms are defined in writing before work begins.

Value Governance Support

Starting at $2,500/month

Standard support range: $5,000 to $7,500/month. Minimum term: 3 months unless otherwise stated in writing.

Travel policy summary.

No travel premium applies for in-person work within 75 road miles one way of IVA’s Illinois business base.

For more than 75 and up to 150 road miles one way, mileage may be billed at the current IRS standard business mileage rate. Travel time beyond the first 75 road miles each way may be billed at 50% of the standard hourly rate. A 3-hour on-site minimum applies unless otherwise agreed.

For more than 150 road miles one way, air or rail travel, or overnight travel, a written travel estimate or written approval is required before travel is booked. Travel time may be billed at 50% of the standard hourly rate unless otherwise agreed. Mileage, airfare, rail, rental car, rideshare, parking, tolls, lodging, meals, and incidentals are reimbursable. A 4-hour on-site minimum applies unless otherwise agreed.

Rush, payment, and proposal terms.

Rush, after-hours, weekend, or holiday work is billed at $250/hour if approved in writing before work begins.

Payment terms

Virtual advisory calls are prepaid before scheduling. Other hourly sessions are confirmed by invoice unless otherwise agreed in writing.

Written scope

Fixed-fee work requires a written proposal or statement of work before work begins.

Invoices and confirmation

In-person, group, executive, board, diagnostic, implementation, and support engagements are confirmed by written proposal or Stripe invoice.

Questions about scope.

Email IVA with the issue, intended audience, timeline, existing materials, and whether the work is virtual, in person, group-based, or project-based.

Request scope confirmation